Delivery & Return
At Religious Deal, we strive to provide a seamless shopping experience with fast and reliable delivery, along with a hassle-free return policy. We understand the importance of timely and secure deliveries for your spiritual needs, and we’re committed to making sure every order reaches you with care.
Delivery Options Overview
At Religious Deal, we are committed to providing a smooth and reliable shopping experience for our customers. We offer fast, safe delivery of all your puja essentials, along with a clear and straightforward return policy. We understand that spiritual products are an important part of your rituals, and we ensure they reach you in perfect condition and on time, with the convenience of easy returns when necessary. Your satisfaction is our priority.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Return & Exchange Policy
At Religious Deal, we want you to be completely satisfied with your purchase. However, we understand that sometimes things don’t work out as expected. Our Return and Exchange Policy is designed to make sure you have a simple and hassle-free process for returning or exchanging products.
Return Eligibility
Our return policy is valid for 7 days from the date of delivery. You can return unused, unopened, and undamaged products within this period. Please note that items that have been used, opened, or damaged cannot be returned unless there is a defect.Conditions for Return
- All returns must be in original condition with packaging intact.
- Products must not have been used, altered, or damaged in any way.
- We will not accept returns for customized or special-order items.
How to Return
To initiate a return, please contact our customer support team via email or phone within the 15-day return window. Our customer service team will guide you through the return process and provide you with instructions on how to send the item back.Return Process
Once the return is approved, we will send a return shipping label to you. In case the product is faulty or incorrect, we will arrange for free pickup of the item. For other returns, the shipping cost will be your responsibility.Refunds
Once the returned product is received and inspected, we will process your refund. Refunds will be made to the original payment method. Please allow 5-7 business days for the refund to be processed. Depending on your bank or payment provider, it may take a few additional days for the refund to appear in your account.Exchanges
In case you receive a damaged, defective, or incorrect product, we will arrange for an exchange at no extra cost. Simply contact our customer service team, and we will provide you with all the necessary instructions to exchange the product for the correct one.
FAQs About Delivery & Returns
Orders are typically delivered within 3-7 business days for standard delivery. For express delivery, your order should arrive within 2-3 business days. Delivery times may vary depending on your location.
If your order has not been dispatched yet, you can change the delivery address by contacting our customer support team immediately. Once the order is shipped, we may not be able to change the address, but we will do our best to accommodate your request.
Once your order is dispatched, you will receive a tracking number. You can track the progress of your delivery through the courier's website or customer service.
If your product arrives damaged, defective, or is not what you ordered, please reach out to our customer support immediately. We offer free exchanges or refunds for such issues.
We only accept returns for unopened, unused products in their original packaging. Once the product has been opened or used, we cannot process a return unless there is a defect.
To initiate a return, contact our customer service team within 7 days of receiving your order. They will guide you through the process and provide you with instructions for returning the product.
Refunds will be issued to your original payment method once we receive and inspect the returned product. This may take 5-7 business days to process.
We do not charge restocking fees. However, return shipping fees may apply if the return is due to reasons other than damage or defect.
Contact Us
We at Religious Deal value your thoughts, queries, and feedback. Whether you need assistance with your order, have questions about our products, or just want to share your experience with us, we are here to help.
Get in Touch with Us
Customer Support
For any inquiries, product details, or issues regarding your orders, you can reach our support team using the following contact details:
Phone Number:
+91-XXXXXXXXXX
(Monday to Saturday, 9:00 AM - 6:00 PM IST)
Email Address:
support@religiousdeal.com